Terms of Service

Welcome to the BuddyPet LLC website. By using this website and its services, you agree to abide by the following terms and conditions. Please read these terms carefully before using this website.

Acceptance of Terms
By accessing or using the BuddyPet LLC website, you acknowledge that you have read and understood this Terms and Conditions policy and agree to be bound by it. If you do not agree to these terms, please do not use our website or services.

Modifying Terms
We reserve the right to modify these terms at any time. Any changes will be posted on the website and take effect immediately. Your continued use of this website after changes constitutes your agreement to be bound by the revised terms. Please check this Terms and Conditions policy periodically to ensure you are aware of any updates.

Product Information
Product Description: We strive to accurately describe and present information about all products. However, we cannot guarantee that all product information will be absolutely accurate, complete, or error-free. We reserve the right to modify orders if product information is incorrect.
Pricing: All prices are in US dollars and are subject to change at any time. The price at the time of order placement is the price you will pay for your actual purchase.

Orders and Payment
Order Acceptance: Your order submission does not constitute a commitment to purchase. We reserve the right to cancel or refuse any order at any time, particularly in the event of insufficient product stock, pricing errors, or other unforeseen circumstances.
One-Time Sales: Unless expressly stated in this policy or otherwise required by law, all sales are considered final sales.
Payment: All orders must be paid for using our accepted secure payment methods. By submitting your order, you agree to pay all applicable charges, including shipping and taxes.

Shipping and Delivery
We will process and deliver your order according to the shipping method you choose. Shipping time and costs vary by location. You will receive confirmation and updates regarding order status and shipping information.

Return Policy
Eligibility for Return: We accept returns if you are not satisfied with your purchase. Returns are accepted regardless of whether the product is opened, as long as you apply within the specified time after receiving the product.
Return Process: Please contact our customer service team within the specified time after receiving the product to obtain return authorization and specific instructions.
Costs and Condition: Please note that for some return situations (such as non-quality issues, opened products), the buyer may be responsible for return shipping costs. The refund amount will be based on the product inspection upon receipt. Please refer to our full return policy or contact customer service directly for details.

Intellectual Property
The BuddyPet LLC website and its content, including text, images, logos, graphics, and software, are the property of BuddyPet LLC or its licensors and are protected by copyright and other intellectual property laws. You may not copy, modify, or redistribute any content without our written permission.

Disclaimer
Our products and services are provided “as is”. We make no warranty as to the accuracy, completeness, or suitability of the information. To the extent permitted by law, we shall not be liable for any loss, damage, or liability arising from the use of our website and products.

Thank you for visiting BuddyPet LLC! We look forward to providing you with quality products and excellent service.